MDIndia Health Insurance TPA Pvt. Ltd.
Registration No. 005 valid till 20/03/2026
Period Of Certification : 21/03/2023 to 20/03/2026
 Toll Free Customer Care No.: 1 800 209 77 77 / Toll Free Cashless No.: 1 800 209 78 00
UAN Fax No.: 1 860 233 44 49 /    Email ID: customercare@mdindia.com
For Senior Citizens: 020-25300126 /    Email ID: seniorcitizen@mdindia.com


Contact Us A Telephonic information resource is offered to all our customers. This facility is operational 24/7 365 days a year to assist customers with information on Network hospitals, Status of enrollment, claims, payment details or any other general Information on our Toll free numbers mentioned below:


 
Name of Department Email ID Toll Free Numbers Fax Numbers
Cashlessauthorisation@mdindia.com1800-209-78001860-233-4449
Non- Cashlesscustomercare@mdindia.com1800-209-7777
SAILsail@mdindia.com1800-266-5599
LICcustomercare@mdindia.com1800-209-7600
BPCL/IBAcustomercare@mdindia.com1800-266-5690
RBI/MRHFLcustomercare@mdindia.com1800-266-5692
Persistent System Ltd customercare@mdindia.com/persistent@mdindia.com1800-266-0669
Air India / Air India Express mediclaim.airindia@mdindia.com/mediclaim.aiexpress@mdindia.com1800-210-6869
AIASL_AIESL/AISATSaiesl@mdindia.com/aiasl@mdindia.com/aisats@mdindia.com 1800-210-6878
TIAA/Tevatiaahealth@mdindia.com/teva@mdindia.com1800-210-6862
TATA Powersmediclaim.tpwodl@mdindia.com1800-267-9979



TATA Helpline No : 02066381101
For Senior Citizen : 020-25300126 (09:00 AM – 06:00 PM)
E-mail : seniorcitizen@mdindia.com




MDINDIA Grievance Escalation Matrix !

MDIndia Grievance Escalation Matrix for Reimbursement !

Escalation Level Contact person Name Designation Contact Number Email ID
Level 1 Grievance Cell NA 020-25300128 grievance@mdindia.com
Level 2 Mamta Mestry Sr.Executive 7058036068 grievance@mdindia.com
Level 3 Pruthviraj Khose Group Leader 9156476119 pkhose@mdindia.com
Level 4 Jinnu Bhaskaran Sr. Manager NA jbhaskaran@mdindia.com

MDIndia Grievance Escalation Matrix for Cashless !

Escalation Level Contact person Name Designation Contact Number Email ID
Level 1 Shabnam Gupta Group Leader 9320206713 shabnam.g@mdindia.com
Rohit Bapu Jadhav Group Leader 8956338253 contact@mdindia.com
Level 2 Daniel J Ratnam Deputy Manager 8956557183 dratnam@mdindia.com
Level 3 Jinnu Bhaskaran Sr.Manager NA jbhaskaran@mdindia.com