MDIndia Health Insurance TPA Private Limited
Registration No. 005 valid till 20/03/2023
Period Of Certification : 21/03/2020 to 20/03/2023
 Toll Free Customer Care No.: 1 800 209 77 77 / Toll Free Cashless No.: 1 800 209 78 00
UAN Fax No.: 1 860 233 44 49 /    Email ID: customercare@mdindia.com
For Senior Citizens: 020-25300126 /    Email ID: seniorcitizen@mdindia.com


Contact Us A Telephonic information resource is offered to all our customers. This facility is operational 24/7 365 days a year to assist customers with information on Network hospitals, Status of enrollment, claims, payment details or any other general Information on our Toll free numbers mentioned below:


 
Name of Department Email ID Toll Free Numbers Fax Numbers
Cashlessauthorisation@mdindia.com1800-209-78001860-233-4449
Non- Cashlesscustomercare@mdindia.com1800-209-7777
SAILsail@mdindia.com1800-266-5599
LICcustomercare@mdindia.com1800-209-7600
BPCL/IBAcustomercare@mdindia.com/canarabank@mdindia.com1800-266-5690
RBI/MRHFLcustomercare@mdindia.com1800-266-5692
Persistent System Ltd customercare@mdindia.com/persistent@mdindia.com18002660669
Air India mediclaim.airindia@mdindia.com1800-210-6869
Air India Express mediclaim.aiexpress@mdindia.com1800-210-6869



For Senior Citizen : 020-25300126 (09:00 AM – 06:00 PM)
E-mail : seniorcitizen@mdindia.com




MDINDIA Grievance Escalation Matrix !

MDIndia Grievance Escalation Matrix for Reimbursement !

Escalation Level Contact person Name Designation Contact Number Email ID
Level 1 Grievance Cell NA 020-25300128 grievance@mdindia.com
Level 2 Aakash Gaikwad/Meghna Ingulkar Group Leader 7249291784/7709189837 grievance@mdindia.com
Level 3 Reshma Gaikwad Assistant Manager 7058095992 rgaikwad@mdindia.com
Level 4 Reempa Sarkar HOD reempas@mdindia.com

MDIndia Grievance Escalation Matrix for Cashless !

Escalation Level Contact person Name Designation Contact Number Email ID
Level 1 Minakshi Patil/Kajal Kamble Associate Group Leader 9320206713/7249291146 contact@mdindia.com
Level 2 Sneha Kamble Group Leader 7709189959 grievance@mdindia.com
Level 3 Pranavkumar Desai Assistant Manager 7058095988 pranavd@mdindia.com
Level 4 Reempa Sarkar HOD reempas@mdindia.com